IRIS Solutions, a managed IT service provider in Charlotte, North Carolina, replaced VIPRE after it failed to stop malware and required costly, time-consuming per-client licensing. After evaluating Sophos and Bitdefender, IRIS selected Bitdefender Cloud Security for MSPs for stronger protection and an MSP-friendly licensing model. It now protects about 2,000 endpoints across 115 customers plus its own data center infrastructure. During a ransomware outbreak, systems protected by Bitdefender remained untouched, reinforcing its value. Since switching, IRIS reports 95% fewer malware infections, no ransomware exploits, 70% fewer malware-related calls, and security management time reduced from 20–25 hours to under one hour per month, while licensing efficiency saves 30 hours per month and about

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