This global healthcare and pharmaceutical company oversees drug innovation, safe manufacturing, and worldwide customer support across dozens of countries. With thousands of employees managing research, development, production, and sales, the organization depends on strong network and application performance. As part of its expanding operations and digital transformation, it adopted NETSCOUT’s nGenius Enterprise Performance Management solutions. In pharma, even minor performance issues can disrupt research timelines, manufacturing processes, and compliance, so ensuring reliability across their evolving infrastructure is critical to maintaining quality and supporting global operations.

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