Northwood is a leader in continuing care, dedicated to building meaningful relationships with clients and making a positive impact in local communities. Operating across multiple facilities and care levels, the organization employs around 2,000 people in more than 500 unique roles and is committed to innovation and continuous improvement. While staff wanted to be consulted and engaged regularly, the complexity of the environment made open and effective dialogue challenging. Northwood needed a solution that balanced professionalism with enjoyment, upheld high quality standards, and allowed employees to connect more freely. This led to the recognition of a need for a modern employee hub that could support communication, engagement, and training compliance across the organization.

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