This case study describes a manufacturing organization with 6,400 employees that undertook a transformational upgrade of its JD Edwards EnterpriseOne environment. The existing system, implemented eight years earlier, contained extensive customizations that prevented code currency, reduced stability, and caused frequent server reboots and user dissatisfaction. The lack of a disaster recovery strategy and delays in electronic order processing further increased operational risk. As the business expanded across the US and Canada, the company needed a more agile and reliable platform to support its distribution network. The upgrade addressed these issues by simplifying the system, improving stability, restoring performance, enabling faster order processing, and creating a more resilient, future

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