Jewelry retailer upgrades its network and voice for lower costs and better performance

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A jewelry retail chain with 18 locations struggled to manage two MPLS networks, an on-prem voice system, and multiple carriers, overwhelming its small IT team. BCM One replaced the legacy setup with an SD-WAN for UCaaSone solution, providing high availability, packet duplication to prevent dropped calls, and a fully managed hosted voice platform. MPLS was replaced with lower-cost Internet circuits, increasing bandwidth to 50–100 Mbps. With BCM One handling design, deployment, and ongoing management, the retailer reduced costs, improved reliability, and eliminated vendor finger-pointing.

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Case Study

Jewelry retailer upgrades its network and voice for lower costs and better performance

Jewelry retailer upgrades its network and voice for lower costs and better performance

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