CASE STUDY – TEXTING AND TELEHEALTH SUPPORT FAMILIES WITH DEVELOPMENTAL NEEDS Joya Child and Family Development Spokane, Washington Alternative communication channels improve attendance and outcomes for children seeking developmental support Joya Child and Family Development is a non-profit in Spokane County, Washington offering pediatric therapy to families regardless of their ability to pay. As the only Neurodevelopmental Center of Excellence in eastern Washington, Joya serves nearly 300 children in Spokane County each year. One hundred percent of Joya kids show improvement in skills and 46 percent reach age-appropriate learning levels thanks to Joya’s team of certified educators, therapists and resource coordinators. Always striving for excellence, Joya began using OhMD fo

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