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Case Study

Keeping 911 Running When Seconds Matter

Keeping 911 Running When Seconds Matter

Keeping 911 Running When Seconds Matter

DataCore Software
Pages 5 Pages

The El Paso County Sheriff’s Office (ECSO) 911 center modernized its emergency dispatch infrastructure using DataCore SANsymphony to ensure continuous performance and reliability for mission-critical operations. For a 911 center, system downtime or delays can directly affect emergency response effectiveness and public safety. ECSO relies on database-driven applications to capture call information, identify locations, determine jurisdictions, and dispatch resources in real time. Responders often operate in unfamiliar or remote areas, making fast and accurate access to information essential. As part of its modernization efforts, ECSO needed a resilient, high-performance platform capable of delivering consistent availability and responsiveness under demanding conditions. SANsymphony provided

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