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Case Study

Large insurer generates £7.5M annually in savings with RPA

Large insurer generates £7.5M annually in savings with RPA

Large insurer generates £7.5M annually in savings with RPA

Cognizant
Pages 3 Pages

To minimize operational expenses and accelerate third-party invoice processing, a major British general insurer partnered with Cognizant to modernize its digital infrastructure. Cognizant deployed over 70 advanced automation software bots and updated critical out-of-date systems, slashing bot-related incidents from over thirty daily to just a couple per month. This powerful automation solution cut invoice turnaround times in half, generated over £7.5 million in annual savings, and freed up operational bandwidth equivalent to more than 260 full-time employees. By integrating these robust digital tools, Cognizant helped the insurer elevate service quality, eliminate manual bottlenecks, and secure a lasting competitive advantage.

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