This case study describes how a major U.S. electricity provider improved operational efficiency and reliability across its power generation plants through digital transformation. The organization faced challenges with decentralized operations and maintenance processes, high manual effort, and lack of real-time monitoring across 11 fossil fuel plants. Happiest Minds implemented a centralized O&M framework using cloud-based platforms, AI/ML models, and digital twin capabilities to optimize work orders, asset management, and scheduling. The solution enabled real-time anomaly detection, digitization of engineering data, and centralized fleet monitoring. As a result, the company achieved reduced operational costs, improved power reliability, enhanced asset visibility, and streamlined maintenanc

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