The customer is a leading global designer and distributor of apparel, accessories, and fragrances requiring robust, always-on database operations. ITC delivered 24x7 database support with automated alerts and ticketing, eliminating deadlocks and improving operational efficiency. Leveraging deep expertise in Oracle applications and Oracle EBS, ITC provided end-to-end consulting, deployment, and managed DBA services, enabling rapid implementation and increased productivity. A scalable database administration architecture was built to handle growing users and data while resolving issues faster. Proactive database management maximized performance, stability, and security, and effective change management ensured uninterrupted business continuity.

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