Case Study
Leading Financial Services Company Strengthens Compliance with OCC’s Vendor Risk Management Guidelines
Leading Financial Services Company Strengthens Compliance with OCC’s Vendor Risk Management Guidelines
A leading North American financial services company strengthened its regulatory alignment with OCC’s vendor risk management guidelines by implementing MetricStream’s cloud-based GRC software. Tasked with managing over 200 diverse vendors—spanning legal counsel, consultants, and outsourced partners—the company struggled to evaluate multi-faceted risks like business continuity, credit, and information security. MetricStream’s platform resolved these complexities by centralizing vendor governance into a single, comprehensive depository. The software automated risk classification, streamlined third-party assessments, and replaced fragmented tracking methods with real-time reporting dashboards. By unifying vendor oversight, MetricStream's software eliminated compliance bottlenecks, optimized re
