The company, a global convenience store chain with over 130,000 employees, faced a critical IT security challenge when it discovered its existing cybersecurity system lacked visibility. Despite frequent instances of personally identifiable information (PII) and passwords being transmitted internally, these activities were not reflected in network traffic logs, nor did they trigger alerts. Although the data was not exfiltrated, its presence within the internal network posed significant risks. This gap highlighted the need for a robust network detection and response solution to address policy, liability, and security concerns caused by the limitations of their current tools.

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