Leading Retailer Leverages enVista’s Single Unified Commerce Platform and Microsoft Dynamics 365 to Optimize Customer Experience
Leading Retailer Leverages enVista’s Single Unified Commerce Platform and Microsoft Dynamics 365 to Optimize Customer Experience
3 PagesAmerican Freight unified more than 30 POS and 33 financial systems across 300+ stores by partnering with enVista to deploy Microsoft Dynamics 365, Power BI and enVista’s Unified Commerce Platform. This modernization enabled enterprise inventory visibility, standardized sales processes and reduced checkout times from 15 minutes to three. The company gained accurate reporting, faster associate training, automated product publishing and support for omnichannel services like store transfers, ship-from-store and pickup. The scalable cloud solution improved performance, customer experience and operational efficiency.
