Case Study
Leading the Trend of Digital Transformation
Vietnamese banks faced increasing pressure to accelerate digital transformation and improve customer experience, especially during the pandemic as demand for digital services rose. To address this, MK Group partnered with Entrust to deploy instant financial card issuance solutions and specialized direct-to-card printers in self-service kiosks across MB SmartBank locations. This enabled customers to quickly and conveniently issue cards on demand. The implementation enhanced service accessibility, improved operational efficiency, and supported the bank’s shift toward modern, customer-centric digital banking experiences.
