Innovative Packaging Group replaced its disconnected, email-based ordering process with Unilog’s CX1 CIMM2 eCommerce platform integrated into its ERP. As shown on pages 2–3, the new site provides real-time pricing, accurate availability, easier navigation with filtering and product grouping, and a customer portal for order history and saved items. These improvements streamline fulfillment and enhance the buyer experience. Page 4 highlights early results and upcoming initiatives, including customer onboarding campaigns, catalog expansion beyond 4,000 items and a custom print order tool. The company sees the platform as a path to greater efficiency and growth.

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