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Case Study

Limestone and Bracken Cablevision Accelerated Storm Outage Recovery

Limestone and Bracken Cablevision Accelerated Storm Outage Recovery

Limestone and Bracken Cablevision Accelerated Storm Outage Recovery

ZCorum
Pages 2 Pages

Limestone and Bracken Cablevision improved outage response by implementing ZCorum’s TruVizion diagnostics platform to quickly locate service disruptions caused by severe weather. Previously, thunderstorms often required multiple service trucks to patrol extensive cable routes until damaged equipment was found, creating lengthy restoration times and rising operational costs. TruVizion allowed technicians to instantly identify affected ports, map offline modems, and pinpoint probable outage locations directly from the office before dispatching field crews. During one lightning-related outage, technicians immediately identified the damaged amplifier, dispatched a single truck to the correct location, restored service quickly, and avoided unnecessary troubleshooting across the network. By repl

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