Linux Operating Systems – Supporting a Rapidly Evolving Customer Environment CASE STUDY CHALLENGE Based on several business and customer-related issues, the State’s central IT organization, Strategic Technology Solutions (STS), was facing a significant increase in the use of Linux operating systems in their technical infrastructure. Agencies had been installing hundreds of additional Linux servers, which resulted in Linux comprising nearly 50% of the servers in the State’s infrastructure. STS’ Linux Resource Team knew they needed to do something to provide their team with the knowledge, skills, and abilities to support this rapidly changing environment. Although they were a very experienced team, they needed to quickly and efficiently advance their Linux skills to meet incr

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