A global logistics and transportation service provider serving the chemical and process industries supports customers such as Procter & Gamble, BASF, Chemtura, and Dial Corporation through managed logistics, third‑party, and consulting services. Headquartered in Connecticut with offices in the United States and Belgium, the company operates with nearly 300 employees and a wide carrier network. As its international customer base expanded, the provider sought to scale global operations while maintaining high service levels. However, manual and fragmented contract management and pricing processes limited efficiency and flexibility. To support scalable growth and improve customer service, the organization identified the need to automate and standardize these processes, enabling faster response

Join for free to read