Case Study
Luxury Apparel & Accessories Retailer
The luxury apparel and accessories company sought out an automated dispute management solution with long-standing industry knowledge and experience. Particularly, the team wanted a solution that was suited to their specific needs and not the needs of high-risk merchants. The October 2015 EMV liability shift was looming on the horizon; understanding its impact and the cost-benefit analysis of implementation was paramount. Unfortunately, transactional data was dispersed through over a dozen sources. Without a way to aggregate this data, the company would be unable to accurately assess the post-liability shift landscape and present the numbers needed to make the case for expedited implementation. With Chargeback, the luxury apparel and accessories company could access detailed reporti
