Frette, renowned since 1860 for supplying luxury linens to elite hotels, fine retailers like Harrods and Bloomingdale's, and direct channels, upgraded from Microsoft Dynamics GP to Dynamics 365 as part of digital transformation. TrueCommerce's cloud-based EDI solution integrated seamlessly within Dynamics 365, minimizing implementation complexity and maintenance while automating order processing for business users. This embedded, managed service eliminated the need for EDI experts, simplified partner onboarding, reduced training demands on IT, accelerated time-to-value, and slashed total ownership costs—streamlining everyday operations for sustained growth across Frette's global luxury retail network.

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