Magdeburg City Council advanced its digital transformation by adopting the Zscaler Zero Trust Exchange, replacing legacy VPN appliances and hardware-based security with a modern, cloud-delivered platform. The council faced challenges with traditional security infrastructure that lacked the agility and scalability needed to support an increasingly hybrid workforce and evolving digital services. Legacy proxy and firewall solutions struggled to secure internet connectivity at scale, while VPNs provided limited access control and restricted remote work capabilities. By implementing a single-vendor zero trust solution, Magdeburg City Council secured approximately 2,500 hybrid employees and helped support services for around 230,000 residents. The transformation improved security, simplified man

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