abrigo.com Staffing is a significant issue impacting businesses across the country, and financial institutions are no exception. It is not atypical for Bank Secrecy Act (BSA) departments to feel the pinch of a short-handed staff. BSA roles are typically challenging to recruit, and seasonal work increases exacerbate the problem. For MainStreet Bank, all of these challenges felt familiar. MAINSTREET BANK’S BSA DEPARTMENT FINDS THEMSELVES SHORT-S TAFFED MainStreet Bank, a $1.7 billion institution in Fairfax, Va., had a tight-knit BSA team, and work hummed along smoothly, and there were very few gaps in the workload. However, when a team member left the department to pursue a different role, the BSA team was left short- staffed, with alerts piling up quickly. The hiring process be

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