A major national airline’s small security team was overwhelmed by alert fatigue despite having a strong security stack. Their SIEM produced alerts with little context, forcing analysts into slow, manual investigations. An MSSP was added for support but generated excessive, mostly false‑positive alerts without meaningful analysis. Needing better alert consolidation and automated incident response—while keeping their existing tools—the airline sought a solution that could streamline operations and enrich alerts with actionable context to reduce workload and improve threat detection.

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