A large regional health insurance provider formed through multiple mergers had 4,500 employees, millions of customers, and a decades-old telecom environment with 250 monthly bills and significant waste. BCM One audited and realigned the entire infrastructure, using purchasing power to lower rates and ensuring capacity for peak enrollment periods while removing unneeded services. BCM One became the single point of contact, managing outages, moves, and long-term modernization toward SIP, hosted VoIP, and SD-WAN. Monthly telecom costs dropped from $980,000 to $470,000—a 50 percent reduction—and billing consolidated to five clear invoices. BCM One also provided documentation for audits within two weeks.

Join for free to read