Major housing nonprofit turns to Xerox for Managed IT Services – and grows its capacity to serve at-risk people.
Major housing nonprofit turns to Xerox for Managed IT Services – and grows its capacity to serve at-risk people.
2 PagesA major housing nonprofit struggling with an overwhelmed help desk, aging infrastructure and security risks partnered with Xerox Managed IT Services to stabilize operations. Xerox introduced virtual CIO support, 24-hour monitoring, a ticket tiering system and refreshed laptops, desktops, wireless access points and firewalls. Downtime dropped by two-thirds, security and compliance improved and staff gained reliable high-speed access with automated VPN failover. Modernized systems and ongoing gap analysis now support the nonprofit’s growth and mission delivery.
