Case Study
Major Retailer Improves Operations & Employee Experience With Modern App Framework
A large multinational retailer partnered with Insight to replace legacy handheld devices with a modern app framework and thousands of Android smartphones, aiming to cut costs, boost control, and improve employee engagement. Insight delivered device lifecycle services covering procurement, deployment, and management, supported by AirWatch and Workspace ONE. A pilot program ensured smooth rollout while enhancing device security and visibility. The new system allowed employees to clock in digitally, access HR and in-store apps, and use devices offsite. The initiative streamlined operations, increased automation, improved customer service, and strengthened employee satisfaction.
