A global logistics company sought a fully managed voice and data network across its European operations as part of a wider voice transformation initiative using Avaya Aura technology. The appointed systems integrator chose to outsource supply, installation, and maintenance to an Avaya Diamond Edge certified partner. Instead of a traditional CAPEX-based hardware procurement model, Damovo proposed an innovative managed services approach. This involved designing, deploying, and operating a fully managed private cloud voice solution that could be leased back to the customer. The model reduced complexity, shifted costs to a service-based structure, improved operational flexibility, and ensured reliable, scalable voice and data communications across international locations.

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