Mano Bank, a fast-growing EU-licensed digital bank, needed to replace its manual onboarding process, which relied on time-consuming video calls that slowed growth and placed heavy strain on internal teams. As demand increased—especially during the pandemic—the bank required a scalable, automated KYC solution that could support global expansion while maintaining compliance. By implementing iDenfy’s AI-powered identity verification, Mano Bank transitioned to a fully automated onboarding workflow, eliminating manual document checks and reducing human error. This enabled faster, more efficient customer verification across multiple regions, with 85% of customers approved in an average of 2 minutes, significantly improving both user experience and operational scalability.

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