1 A major Japanese manufacturer had long maintained multiple IT organizations to manage its information systems. Each organization maintained its own data center, networks, and security infrastructure. Taken individually, the IT organizations were well-managed. Still, executive leadership saw that the company as a whole could better serve its digital innovation initiatives if the IT teams, their data centers, and the associated networks were consolidated. The IT leaders wanted to go beyond mere network interconnection between the organizations. As one senior IT manager states, “We needed to simplify the configuration and update it under a unified network policy for the company, while further improving fault tolerance and quality.” The IT group also wanted to address growing conce

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