Many of the stumbling blocks faced by healthcare organisations attempting to improve the quality and safety of the care and work more efficiently lie
Many of the stumbling blocks faced by healthcare organisations attempting to improve the quality and safety of the care and work more efficiently lie
6 PagesOn 5 November 2019, during BMJ and the Faculty of Leadership and Management’s three-day Leaders in Healthcare Conference in Birmingham, a roundtable sponsored by Allocate Software was held where participants (see box) discussed what kind of leadership was needed to achieve a supportive, inclusive and creative culture in the NHS and other health systems. The meeting was chaired by James Mountford, editor of BMJ Leader, who began by asking participants to describe what a “great” organisation looked like and what the chief executive might be doing differently. “When Individual members of staff feel valued, respected, and listened to and can bring their differences to work,” replied Roger Kline, research fellow at Middlesex University. When an organisation has got it right, i
