SMC's Australian subsidiary relied on a highly customized ERP solution, Masterpack—built on Rocket UniVerse and Rocket System Builder—that had endured decades of development but lacked modern user interfaces and cross-platform integrations. This caused productivity dips, accuracy issues, and low user satisfaction. Nightly, an intermediary tool synced daytime data back to Masterpack, a resource-intensive process that delayed real-time access and slowed operations with bottlenecks. Rocket Software helped by modernizing the system, delivering intuitive interfaces, seamless integrations, and real-time data capabilities to boost productivity, accuracy, and satisfaction.

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