Case Study

Medicare Sales Agency Doubles Contact Rates and Drives Year-Round Enrollment Records

Medicare Sales Agency Doubles Contact Rates and Drives Year-Round Enrollment Records

Pages 9 Pages

Convoso helped Senior Healthcare Advisors double their Medicare sales contact rates and achieve record enrollments year-round by replacing a struggling legacy dialer with a high-performance outbound platform. It resolved leaked voicemails, improved caller ID reputation, and minimized agent wait times so agents spent more time talking to qualified prospects and less time idle. With smarter dialing, better connect rates, and real-time visibility into performance, the agency transformed Annual Enrollment Period results and sustained strong outcomes throughout the year.

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