Case Study

Metcash Drives Operational Excellence and Customer Intimacy

Metcash Drives Operational Excellence and Customer Intimacy

Pages 3 Pages

Information Builders helped Metcash by providing modern integration solutions that replaced their aging TIBCO BusinessWorks 5-based enterprise service bus. This upgrade enabled Metcash to streamline and modernize around 90 processes and over 300 interfaces connecting multiple ERPs, warehouse, and logistics systems, facilitating faster onboarding of customers, improved service reliability, and reduced downtime. Utilizing Information Builders’ technology empowered Metcash to achieve their agility and efficiency goals in wholesale distribution and marketing.

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