Case Study

Mexican Telecom Leader Enhances Customer Experience with Fortinet Automated Network and Security Operations

Mexican Telecom Leader Enhances Customer Experience with Fortinet Automated Network and Security Operations

Mexican Telecom Leader Enhances Customer Experience with Fortinet Automated Network and Security Operations

Pages 3 Pages

Mexican telecommunications provider Alestra expanded its Fortinet partnership to transform its security operations center into a proactive cyber defense center. FortiGate and FortiAnalyzer provide network enforcement, centralized logging, analytics, reporting, and forensic insight, while FortiRecon identifies digital attack-surface and dark-web risks. FortiSOAR became the central automation hub for network and security workflows, coordinating remediation across FortiEDR and other customer systems. VPN creation that previously required service requests and could take up to 24 hours can now be completed by customers in minutes. Automated playbooks also deploy configuration changes across hundreds of devices and resolve incidents before customers submit tickets. The platform reduces manual wo

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