A US luxury candle and home fragrance manufacturer with many siloed departments struggled to collaborate and run operations efficiently due to legacy SysPRO and other disconnected applications with limited reporting. Synoptek implemented Microsoft Dynamics 365 Finance and Operations at the main site as a global template, following a detailed requirements study and a waterfall rollout with solution design, configuration and development, testing using flexible Excel scripts, parallel runs with legacy systems, and data migration using DMF and Excel Add-In. The solution supported raw material consumption formulas, shopfloor-capacity planning, drag-and-drop production and delivery rescheduling, forecasting, shipping load and carrier-rate management with label printing, EDI generation, and integ

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