Midland Credit Management (MCM) is a company that works with consumers to resolve their past-due financial obligations. Since 1953, MCM has been working with consumers to achieve a healthy financial outlook by empowering consumers through education and customized payment plans. Recently, MCM leveraged Blue Prism to efficiently automate diverse processes across multiple systems, which was an immediate success story – and duly recognized, in 2021, with a Blue Prism Customer Excellence Award. Challenge In early 2020, a legacy system was decommissioned to move to a more robust and secure platform. The company’s IT team was tasked with migrating sensitive consumer data from one system to another.

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