Case Study Challenge Social-services organisation Aftercare faced challenges in providing secure, effective tools and services to support its nearly 1000-strong, diverse and distributed workforce. Organic growth and significant changes in legislation, such as the introduction of Australia’s National Disability Insurance Scheme (NDIS), had put new pressure on its legacy systems and highlighted areas of weakness that left its information security with gaps. As with most organisations, spam, phishing, and impersonation emails were creating issues and the existing, consumer-grade antivirus software was not keeping up and were helpless against malware-less attacks. With an aim to modernising its supporting infrastructure and gradually moving to embrace cloud computing, Afterca

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