Case Study
Modernizing the legacy applications and embracing the digital technologies with ignio
Founded in 1919, Canada's largest food and pharmacy retailer operates 2,000+ stores, 26 distribution centers, generates over $46 billion annually across five divisions and three brands, employs 200K+ as the top private employer, and runs the nation's biggest loyalty program. Facing fierce competition from Amazon, retailers must reinvent for superior customer experiences and cost reductions via AI and automation. Digitate software helped by infusing intelligent AIOps, streamlining operations, cutting expenses, enhancing service reliability, and driving retention—ensuring sustained leadership.
