Perspective Technology advancements have made progress possible in almost every industry, healthcare included. A well-managed electronic health record (EHR) enables providers to see more patients, give accurate diagnoses, and collaborate with providers outside their network to achieve better outcomes. From an administrative side, practice management (PM) systems streamline appointment scheduling and web billing, improving efficientcy and making the patient experience more seamless. However, with technology comes issues. That’s why large providers have an IT department to ensure technology works correctly virtually all the time. Unfortunately, small to mid-size practices don’t have the luxury of an in-house IT department. For many, the practice manager or other employee with some IT kn

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