Case Study

Multinational Insurer Drives Sales and Productivity with Support of Highly Skilled Team

Multinational Insurer Drives Sales and Productivity with Support of Highly Skilled Team

Multinational Insurer Drives Sales and Productivity with Support of Highly Skilled Team

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neosllc.com | 860-519-5601 ©2020 NEOS CLIENT CASE STUDY Multinational Insurer Drives Sales and Productivity with Support of Highly Skilled Team Company: Global multi-line Insurance and Financial Services provider Industry: Insurance and Financial Services Line of Business: Employee Benefits Location: Global Challenge: The client needed interim leadership during peak sales season, as well as permanent solutions from hiring talent to improving productivity and service levels Services: Business Process Design & Optimization BPO Flex Results: The client achieved a successful year- end sales season, with cases won at 23%, as well as gained an SSA team, eliminated third-party costs, and established a foundation for future process improvements now underway BUSINESS PRO

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