Founded in 1998, Informática Ros is a Spanish IT maintenance firm serving small businesses (2-70 employees, ideally up to 10 computers) in Alicante and surrounding areas, with nine staff managing 250 endpoints using N-able's N-sight RMM, EDR, and Cove Data Protection. Overwhelmed by daily maintenance requests, they adopted N-sight, which slashed tickets through proactive remote monitoring, automated alerts, and rapid issue resolution—while EDR fortified security and Cove ensured reliable backups. This empowered efficient flat-rate services, boundary expansion, and scalable growth without added strain.

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