Case Study
National Park College Expands its IT Team’s Efficiency and Flexibility with Application Management Services
National Park College Expands its IT Team’s Efficiency and Flexibility with Application Management Services
National Park College (NPC), the fourth largest community college in Arkansas located in Hot Springs, relied on its small IT team for growing demands. Engaging Sierra-Cedar via a flexible "block of dollars" model for application management services, their software supported PeopleSoft HCM, Financials, and Campus Solutions by applying patches/bundles, maintaining customizations through upgrades, troubleshooting issues, advising on new functionality, and aiding mission-critical projects. This blend of on/offshore resources reduced IT costs, ensured up-to-date, reliable operations, and freed staff for strategic priorities.
