A national veterinary hospital network with 330 locations was expanding rapidly but lacked the IT resources and standardized infrastructure needed to turn up new clinics reliably. BCM One delivered UCaaS with managed connectivity, designing templates to standardize wiring and phone setups while providing reliable Internet and proactive monitoring. By replacing disparate on-prem PBXs with a hosted platform, the network gained consistent capabilities, reduced costs, and eliminated multiple vendors. BCM One now functions as an extension of their IT team, ensuring smooth launches and allowing leadership to stay focused on operations.

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