El Paso Electric (EPE), a key utility provider in the Rio Grande Valley, generates, transmits, and distributes power to 460,000 customers across a 10,000-square-mile area spanning major cities. During the pandemic and events like major windstorms, Accruent's RedEye software ensured service continuity by enhancing mission-critical safety, de-risking critical event management, and increasing information trust. With mobile app access, teams quickly identified outages and developed restoration plans, as Manager of System Operations Joe Natividad noted, making response faster and more effective.

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