Peregrine Connect helped Mandarin Oriental Hotel Group reduce integration efforts by up to 75% through its Neuron ESB platform, which seamlessly connects and provides access to existing systems like SMS|GlobalGuest and SynXis CRS. It enables centralized management of guest credentials with secure authentication for website logins, delivering real-time, consolidated 360° guest profiles accessible both online and on-site. This integration allows Mandarin Oriental to leverage existing investments, improve guest relationship management, and provide enhanced, real-time guest services across all points of contact.

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