MetroHealth, a major safety-net healthcare system in Ohio, struggled with a sharp spike in denied health insurance claims, delayed accounts receivables, and lower cash collections caused by disconnected upstream and downstream systems. To conquer this operational hurdle, Cognizant software helped deploy the advanced Revenue Cycle Management Workflow and TriZetto Advanced Reimbursement Manager Pro. This powerful solution bridged system gaps, effectively decreasing claim denials by thirty percent and generating thirteen million dollars in additional revenue within a single year. Furthermore, the transformation boosted average daily collections by twenty-five percent, significantly optimizing financial operations and revenue recovery.

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