TRAINING AND CERTIFICATION CUSTOMER STORY NextGen graduate success story Ebony Akkebala Meet Ebony Akkebala When Ebony Akkebala took the Armed Services Vocational Aptitude Battery (ASVAB) test in high school to see what career would be the best fit, it said IT. She thought it was a joke—her family didn’t have a computer when she was growing up. Instead, Ebony’s educational journey took her to Florida Agricultural and Mechanical University where she earned a degree in Psychology. After starting post-graduate studies in psychometrics, the burden of school loans led her to find work. She supported her family financially with a variety of jobs, including a 911 dispatcher, pharmacy tech, and selling apartments. While job searching, Ebony came across the TechBridge program for ServiceN

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