Northwood is a leader in continuing care, focused on building meaningful relationships with clients and making a positive impact in local communities. Operating across multiple sites and care levels, the organization employs around 2,000 people in more than 500 unique roles. While committed to innovation and high quality standards, Northwood faced challenges meeting healthcare compliance requirements using paper-based training. Reaching a large, diverse workforce with consistent, role-specific training was increasingly difficult. To support its complex operations and regulatory needs, Northwood recognized the need for a modern, scalable digital training approach that could engage all employees efficiently and reliably across locations.

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