RelayRIDE, developed by SourceFuse for One Call, transforms healthcare transportation by improving patient access, safety, and efficiency. The platform provides real-time monitoring, scheduling, and coordination of patient rides, reducing missed appointments and ensuring timely care. It integrates call center workflows with automation, live geo-tracking, and third-party services like Uber and Lyft to streamline operations. With secure, HIPAA-compliant infrastructure powered by AWS, the solution enables seamless communication, cost optimization, and accurate journey tracking. The system has demonstrated significant impact, supporting millions of rides, reducing costs, and enhancing overall patient experience through a reliable, scalable digital platform.

Join for free to read