Ortho Illinois is advancing its operational excellence by leveraging Waystar’s Claim Manager and Denial Management solutions to streamline bone and joint healthcare delivery. By integrating these automated tools, the organization has achieved a significant 37% increase in staff productivity and a 38% decrease in rejection rates. Waystar’s software specifically targeted eligibility issues, reducing related rejections to under 1%. This technological shift allows the provider to manage a 15% growth in claim volume across its five clinical locations without increasing manual burden. Ultimately, Waystar empowers the team to focus on patient rehabilitation and diagnostic imaging while maintaining peak financial and administrative efficiency.

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